Turnaround time

When will my order be ready for shipping?

Each item is made by hand in our Harrogate workshop. We aim to complete your order within 5-7 working days. For estimated shipping times please scroll down.

Pre-sale items have a longer turnaround time (usually 4-6 weeks). You can find our available pre-sale prints and their expected turnaround time on the homepage menu.

 

Need your order sooner? 

No, problem! Email us at [email protected] to see if we can rush your order.

Something Wong? No Problem

We gladly accept returns and exchanges or if you change your mind, cancelations.

Our Returns & Exchange Policy

Step 1:

Contact us via email within 14 days of receiving your product via dropping us an email at [email protected]

Step 2:

Dispatch items your items back to us within 30 days of your receiving your product – our address and any additional instructions will be provided to you directly on email.

Please note you will be responsible for return postage costs. If the item is not returned in its original condition and you will be responsible for any loss in value through damage or washing (we are sure that will not be the case though!)

Our Cancelation Policy

If you change your mind, we will gladly cancel your order with 2 days of purchase. Just drop us an email at [email protected] and we will turn off the sewing machines and refund the full cost of your purchase.

Our Delivery Times

Can’t wait? We don’t blame you. Our estimated delivery times for standard shipping are as follows. Please note, that all our products are handmade to order and occasionally these times may vary.

United Kingdom: 2-5 business days
North America: 5-20 business days
Europe: 7-14 business days